Privacy Policy

AdzImpact, referred to in this Privacy Policy as “AdzImpact”, “we”, “us” or “our”, respects your privacy and is committed to protecting the personal information that you provide when visiting our website, submitting an enquiry, communicating with us or using our marketing and business growth services.

This Privacy Policy explains what information we collect, how we use it, with whom it may be shared, how long it may be retained and the rights available to you.

By accessing https://www.adzimpact.com/, submitting an enquiry or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

1. Business Information

Business Name: AdzImpact
Website: https://www.adzimpact.com/
Email: hello@adzimpact.com
Office Address: Unit Number 36 & 36A, RISE PALM STREET, Tech Zone IV, Sector 1, Greater Noida, Uttar Pradesh 201318, India.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

• The AdzImpact website.
• Contact and consultation forms.
• Email, telephone and WhatsApp communications.
• Social media profiles and messages.
• Proposals, contracts and client onboarding.
• Marketing campaigns, lead-generation systems and CRM tools operated by us.
• Website analytics, advertising tools, pixels and cookies.
• Invoices, payments and other business transactions.
• Events, meetings, surveys and consultation calls.

This Policy does not automatically apply to third-party websites, platforms or services that have their own privacy policies.

3. Information We May Collect

3.1 Information Provided by You

When you contact us, book a consultation or engage our services, we may collect:

• Full name.
• Email address.
• Phone or WhatsApp number.
• Company or brand name.
• Job title or business role.
• Website and social media information.
• Selected service.
• Estimated project or advertising budget.
• Project requirements and business objectives.
• Messages, documents, files and other information submitted by you.
• Billing address, GST information and invoice details.
• Communication preferences.
• Feedback, reviews and testimonials.

Please avoid sharing passwords, financial account credentials, government identification documents, health information or other sensitive personal information.

3.2 Information Collected Automatically

When you access our website, we or our authorised technology providers may automatically collect:

• IP address.
• Browser type and version.
• Device type and operating system.
• Approximate location derived from IP address.
• Referring website or source.
• Pages visited.
• Time spent on pages.
• Links and buttons clicked.
• Date and time of access.
• Cookie identifiers and advertising identifiers.
• Website performance and error information.

3.3 Information Received from Third Parties

We may receive information from:

• Google, Meta, LinkedIn and other advertising platforms.
• Analytics, CRM, automation and email service providers.
• Social media platforms.
• Business directories and publicly available sources.
• Referral partners.
• Clients who authorise us to process their campaign, customer or lead data.
• Payment processors and financial institutions.
• Vendors, contractors and professional advisers.

4. How We Use Personal Information

We may process personal information for the following purposes:

• Responding to enquiries and consultation requests.
• Understanding your business and service requirements.
• Preparing proposals, quotations and service agreements.
• Providing marketing, advertising, branding, website, content, digital production, lead-generation, automation and consulting services.
• Creating and managing advertising campaigns.
• Managing websites, landing pages, forms, CRM systems and integrations.
• Communicating project updates and obtaining approvals.
• Managing client relationships and customer support.
• Processing invoices and maintaining transaction records.
• Improving our website, services and user experience.
• Measuring campaign and website performance.
• Conducting internal reporting, audits and quality checks.
• Preventing fraud, misuse and security incidents.
• Complying with legal, tax, accounting and regulatory requirements.
• Establishing, exercising or defending legal claims.
• Sending marketing communications where you have consented or where otherwise permitted by applicable law.

We will not use your personal information for a purpose that is materially unrelated to the purpose communicated to you without obtaining additional consent where required.

5. Consent and Lawful Processing

Depending on the nature of the interaction, we may process information based on:

• Your consent.
• Your request for information or services.
• Performance of a contract or steps taken before entering a contract.
• Compliance with a legal obligation.
• Legitimate and lawful business requirements.
• Prevention of fraud, misuse or security incidents.
• Establishment or defense of legal claims.

Where processing is based on consent, you may withdraw that consent by contacting us. Withdrawal will not affect processing that occurred lawfully before the withdrawal.

6. Marketing Communications

We may send you marketing emails, WhatsApp messages or other promotional communications only where permitted by applicable law.

You may unsubscribe by:

• Using the unsubscribe option included in an email.
• Replying “STOP” or requesting removal through WhatsApp.
• Emailing hello@adzimpact.com.

Operational messages relating to an enquiry, proposal, payment, contract or active project may continue even after marketing consent is withdrawn.

7. Client and Campaign Data

When AdzImpact manages advertising campaigns, websites, lead forms, CRM systems, social media accounts or automation systems for a client, we may process personal information on behalf of that client.

In such circumstances:

• The client is responsible for ensuring that it has a lawful basis to collect and use the information.
• The client must provide appropriate privacy notices and obtain any required consent.
• AdzImpact will process information according to the client’s documented instructions and the applicable agreement.
• We may use authorised employees, contractors and technology providers to perform the agreed services.
• We will not independently sell client-controlled customer or lead databases.

Clients must not provide illegally obtained data, purchased databases without lawful permission and unlawfully scraped information or data that violates third-party rights.

8. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts and similar technologies for:

• Website functionality.
• Security.
• Remembering preferences.
• Traffic and performance analytics.
• Advertising measurement.
• Remarketing.
• Understanding how visitors interact with our content.

Where required, analytics and advertising technologies will be activated after obtaining appropriate consent.

More information is available in our Cookie Policy.

9. Sharing of Personal Information

We may share personal information with the following categories of recipients where reasonably necessary:

• Employees and authorised team members.
• Freelancers, contractors and service partners.
• Website hosting and cloud-storage providers.
• CRM, email, communication and automation providers.
• Analytics and advertising platforms.
• Payment processors and banking partners.
• digital production, production, logistics and fulfilment vendors.
• Accountants, auditors, lawyers and other professional advisers.
• Government authorities, courts, regulators and law-enforcement agencies where legally required.
• A buyer, investor or successor in connection with a genuine merger, restructuring or business transfer.

We require service providers to process information only for authorised purposes and to maintain appropriate safeguards.

We do not sell personal information as a standalone commercial database.

10. Third-Party Platforms

Our services may involve platforms such as Google, Meta, Instagram, Facebook, YouTube, LinkedIn, X, WhatsApp, hosting providers, website plugins, payment services and CRM systems.

These platforms may independently collect and process information under their own privacy policies. AdzImpact does not control the privacy practices, systems or security procedures of independent third-party platforms.

11. International Processing

Some technology and advertising providers may store or process information outside India.

Where personal information is transferred or made accessible internationally, we will take reasonable measures required by applicable law, including appropriate contractual, technical or organisational safeguards.

12. Data Retention

We retain personal information only for as long as reasonably required for the purpose for which it was collected.

Indicative retention periods may include:

• General enquiries: up to 24 months after the last meaningful communication.
• Active client and project records: for the duration of the engagement.
• Contracts, invoices and accounting records: for the period required under applicable legal, taxation and accounting obligations.
• Marketing information: until consent is withdrawn or the information is no longer reasonably required.
• Website security and technical logs: for a reasonable security and troubleshooting period.
• Legal dispute records: until the dispute and applicable limitation periods have concluded.

Information may be deleted, anonymised or archived after the applicable retention period.

13. Information Security

We use reasonable technical, organisational and administrative measures designed to protect information, including:

• Restricted access controls.
• Password and account-security measures.
• Secure hosting and encrypted connections where supported.
• Access limited to authorised personnel.
• Security updates and backups.
• Vendor access controls.
• Internal confidentiality requirements.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. Users should also protect their devices, passwords and online accounts.

14. Your Privacy Rights

Subject to applicable law, you may request:

• Confirmation of whether we process your personal information.
• Access to personal information associated with you.
• Correction of inaccurate or incomplete information.
• Updating of outdated information.
• Deletion or erasure of information that is no longer required.
• Withdrawal of consent.
• Discontinuation of marketing communications.
• Information regarding the categories of service providers with whom information has been shared.
• Grievance redressal.
• Nomination of another person to exercise applicable rights in the event of death or incapacity, where legally available.

To protect privacy and prevent unauthorised access, we may request reasonable verification before processing a request.

Certain information may not be deleted where retention is required for contractual, accounting, security, fraud-prevention or legal purposes.

15. Children’s Privacy

Our website and business services are intended primarily for businesses and persons aged 18 years or above.

We do not knowingly collect personal information directly from children. A parent or lawful guardian who believes that a child has submitted personal information may contact us for appropriate action.

16. Third-Party Links

The website may contain links to social media pages, partner websites, external articles, payment pages or other third-party resources.

We are not responsible for the content, security or privacy practices of external websites. Users should review the policies of those services before providing personal information.

17. Data Breach and Security Incidents

Where we become aware of a personal-data breach that is required to be reported under applicable law, we will take reasonable steps to:

• Contain and assess the incident.
• Reduce possible harm.
• Notify affected parties where legally required.
• Cooperate with competent authorities.
• Implement appropriate corrective measures.

18. Grievance and Privacy Contact

For privacy questions, complaints or requests, contact:

Privacy and Grievance Contact
AdzImpact
Email: hello@adzimpact.com
Address: Unit Number 36 & 36A, RISE PALM STREET, Tech Zone IV, Sector 1, Greater Noida, Uttar Pradesh 201318, India.

Please include:

• Your name and contact details.
• Nature of the request or complaint.
• Relevant enquiry, project or communication reference.
• Sufficient information for identity verification.

We aim to acknowledge and respond to legitimate privacy grievances within 30 days, subject to the nature and complexity of the request.

19. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technologies or legal obligations change.

The revised version will be published on this page with an updated “Last Updated” date. Material changes may also be communicated through the website, email or another appropriate channel.

20. Governing Law and Dispute Resolution

These Terms are governed by the laws of India.

The parties will first attempt to resolve disputes through good-faith written discussions.

Where a commercial dispute cannot be resolved, it may be referred to arbitration under the Arbitration and Conciliation Act, 1996:

• The arbitration will be conducted by a sole arbitrator mutually appointed by the parties.
• The seat and venue will be Gautam Buddh Nagar, Uttar Pradesh.
• The proceedings will be conducted in English.
• The arbitral award will be final and binding, subject to applicable law.

Courts located in Gautam Buddh Nagar, Uttar Pradesh will have jurisdiction over matters relating to the arbitration and other disputes not validly referred to arbitration.

Nothing in this clause prevents an eligible consumer from approaching a competent consumer commission or exercising another right that cannot legally be waived.

21. Contact Us

For questions regarding this Privacy Policy, contact:

AdzImpact
Website: https://www.adzimpact.com/
Email: hello@adzimpact.com
Office: Unit Number 36 & 36A, RISE PALM STREET, Tech Zone IV, Sector 1, Greater Noida, Uttar Pradesh 201318, India.